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10 months ago
See above. Purchase problematic, but customer service otherwise very good. However, waste of time and money on both sides of transaction to not make clear in ordering process.
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We have recently launched a brand new range of trousers, which was on the back of significant feedback from customers over the last few years. The new range offers a much-improved selection of fits and styles, allowing the customer more customisation than ever when choosing their trousers. It's a real shame that this change hasn't been a positive one for you, however. <br/><br/>The 'single pleat' chinos you like are indeed only available in Slim Fit now - which, like our shirts, is designed to be a "regular" fit and a great all-rounder. We offer Classic Fit in a number of different styles, however, so I hope you will look at those as alternatives.