Paid extra to have pants shorten but are longer than comparable pants I have.
Response from Charles Tyrwhitt:
Thank you for your recent order and feedback. We do appreciate this. Although I am pleased you are enjoying the majority of your order, it is disappointing that despite the shortening, you've noticed the length of the pants is longer than expected. We'd be happy to take a look into this for you. You are welcome to send our customer service team photographs comparing the newest and current pair of pants you have. Please send this to email@example.com being sure to include your name and order number.