It is disappointing that the trousers were not the perfect fit we'd hope for. Here at Charles Tyrwhitt, we care about these small details so I am sorry that the sizing does not seem to compare to what you were expecting. As you have already processed your return online, I can see that we have now issued a full refund back to your original method of payment If you require assistance with our sizing, you are welcome to contact our 24/7 team to offer some guidance.