5 hours ago
Great quality as usual. Terrufic range that moves with the times.
1 week ago
The Chinos I purchased are a very poor cut. They have a very low crutch and saggy in the bum. Most uncomfortable. They will be returned.
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I am sorry you have not been pleased with the overall cut of our smart chinos. Part of our newly re-designed offering of trousers, this particular pair sit within our 'smart casual' range which is cut to create a trim, streamlined silhouette. As you have ordered in our Slim fit, and noticed there is a little too much material around the crotch, you may benefit from trying our extra slim fit options should you wish to try an exchange before requesting a refund.
3 months ago
Always speedy delivery and quality products.
4 months ago
The style has changed. They are too narrow at the base where they meet the shoe making my feet look big. They also don't fit on the shoe but rather just gather like bags on top of the shoe. Also too tight at the knees. The material has changed. Not just cotton anymore but something that stretches and 'swish' when I walk. Chinos are supposed to be loose comfortable clothing. I like to wear them to work and they are (were) great for going to ballroom dancing lessons after work. I'm still wearing my old chinos but they are frayed at the cuffs and look like rags :(
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I am sorry to learn that you were not impressed with our cotton and elastane blended non-iron chinos. I would like to assure you that we have been listening to customer feedback for quite some time and as a result, our product team has reviewed the overall fit of our chinos so they will appear slightly slimmer along the leg and offer some additional stretch. Although I see you have processed your return for refund, if you'd like to try a pair of trousers that perhaps are not a stretch blend. I'd certainly recommend our washed chinos for a 100% cotton and garment wash for a soft finish.