How to use your Groupon promotional coupon

Congratulations on grabbing a Groupon promotional voucher! To help you redeem your promotional coupon we've produced this step by step guide, just follow the instructions below;

Step by step process for using your code

Step 1 - visit ctshirts.com/grus13

- Visit www.ctshirts.com/grus13 and start shopping

- Your promotional voucher is valid for all multi-buy offers on site including 4 shirts for $199 and 2 ties for $80

- Please note your code can only been redeemed when accessing the site through the link www.ctshirts.com/grus13

Step 2 - select your items and add to your basket

- Please note alterations, gift boxes and gift vouchers are not applicable in this promotion

- For the coupon to apply to your order you must have $50 or more worth of products in your basket for your offer to apply. For a $100 coupon – you must have $100 or more worth of products in your basket for your offer to apply

Step 3 - click checkout

- Checkout is on top right of page next to 'my basket'

Step 4 - add your promotional voucher

- Once you've filled your basket, add your promotional voucher where it states 'Apply an offer code'

- click “Apply”

- Please note your promotional voucher can only be used in one transaction and no credit will be given for partial redemptions

Charles Tyrwhitt basket page

Step 5 - checkout and pay for postage

- Click “Secure Checkout”

- Follow the process for checkout to pay for postage and any balance still remaining after your Groupon voucher has been applied

Step 6 - done!

- Once your order is complete you will receive a confirmation email with an Order number from Charles Tyrwhitt

- Your purchase is now on its way to you!

FAQ's

If you have an issue with your Groupon voucher code e.g. doesn't work:

- Please first check that the code is being used as per instructions above (www.ctshirts.com/grus13)

- If the code still doesn't work, contact Groupon Customer Service directly to check the issue via telephone: 1 (888) 375-5777(Monday-Friday, 9am-5pm CST) or email: support@groupon.com

If you want to cancel your Groupon voucher before using it at Charles Tyrwhitt

- Your voucher can only be cancelled through Groupon directly via Groupon Customer Service

- You can contact Groupon directly to check the issue via telephone: 1 (888) 375-5777(Monday-Friday, 9am-5pm CST) or email: support@groupon.com

- Click here for Groupon terms and conditions

If you'd like to cancel your total order after redeeming your Groupon voucher

- If you would like to cancel your order, account credit will be given for the full amount you paid at the time.

- If you'd like to exchange products after redeeming your Groupon voucher.

If you'd like to exchange products after redeeming your Groupon voucher

-You are welcome to exchange any items purchased within 6 months of purchase

Groupon Customer service details
Telephone: 1 (888) 375-5777
Email: support@groupon.com
(Monday-Friday, 9am-5pm CST)

Terms and conditions

  • Promotional value validity: until midnight 29th Mar 2013 PST
  • Paid value validity midnight 29th Mar 2015
  • Online only through www.ctshirts.com/grus13
  • Not for use in Store
  • No Cash refunds – all refunds are account credit only
  • Online only, not for use in store
  • No partial redemptions are allowed (i.e. promotional voucher can only be used in one transaction and no credit will be given for partial redemptions)
  • US customers only
  • Limit of 1 Groupon code per person, and per order
  • Cannot use in conjunction with other offers or vouchers
  • Allow up to 10 working days for delivery
  • Not valid on gift vouchers, gift boxes, alterations or clearance products
  • Standard postage is chargeable at $9.95 regardless of order value. Priority and Express Shipping are available at $29.95 and $39.95 respectively.