A special knitting technique gives the fabric its popcorn texture, which enhances its moisture-wicking properties to keep you dry and regulate your body temperature. We've applied the Tyrwhitt Cool finish to create a smooth, cool feel against your skin.The result? A true performance polo, perfect for golfing at the weekend or staying fresh during your city-centre commute. To complete the athletic look, we've added a zip neck.
I have 2 issues with CT regarding this purchase.
Firstly regarding the delivery, I requested that the parcel was put over the back gate. It was left, in full view of the road & bad weather, on my door step. Making it clear to all that nobody was in & the parcel could be easily removed by anybody. This is not good enough & I do buy a lot of your products.
Secondly regarding the items purchased. I feel that the products are not up to CT quality, the material seems very thin & unimpressive. Which is not what I am used to from your company. But most worrying is that I feel the XL Polo shirts itself has been made smaller in size & length, & generally seems smaller than your usual sizing. It just seems that the items have been reduced to save money & falls into the category of product reduction, which for me is quite worrying.
Response from Charles Tyrwhitt:
I am so sorry the delivery instructions for your order were ignored, and that your parcel was left in full view of the main road. This is unacceptable and I will feed this back to our couriers to ensure such disappointments do not continue for customers in you locality.
I am sorry also that the changes made to our polo range are not to your liking. We only ever make changes to our garments in order to make improvements based on customer feedback. Our Polo range is one of our best selling ranges over recent seasons due to these changes. If you do not find the material or fabric to your liking, please make use of our six month guarantee with cost free exchanges to switch for something else. I shall pass your feedback to our buyers to consider when planning changes to the range in forthcoming seasons, so thank you for taking the time to leave this review.
Allow an extra 4-6 business days for orders with alterations
Standard delivery£4.95
Delivery in 3-5 working days
Next day delivery £7.95
Delivery on next working day
Click & CollectFree
Delivery within 3 - 6 working days
You can return any item for up to 6 months
The only exceptions to our guarantee are:
Goods purchased online and altered by Charles Tyrwhitt, including Monogrammed products, cannot be returned, refunded or exchanged.
Popcorn Textured Tyrwhitt Cool Zip-Neck Polo - Bluehttps://www.charlestyrwhitt.com/on/demandware.static/-/Sites-ctshirts-master/default/dw1246918d/JEP0408BLU_MODEL_FRONT.jpgJEP0408BLUA special knitting technique gives the fabric its popcorn texture, which enhances its moisture-wicking properties to keep you dry and regulate your body temperature. We've applied the Tyrwhitt Cool finish to create a smooth, cool feel against your skin.The result? A true performance polo, perfect for golfing at the weekend or staying fresh during your city-centre commute. To complete the athletic look, we've added a zip neck.https://www.charlestyrwhitt.com/uk/popcorn-textured-tyrwhitt-cool-zip-neck-polo---blue/JEP0408BLU.htmlGBP64.95InStock4.8027