About our pricing
"Strikethrough" prices, where shown, refer to original selling prices offered on our website www.ctshirts.com/uk from 20th January 2016. Products for sale in the “Clearance” section of our website may refer to prices dating before January 2016.
About our service
All products purchased via the Charles Tyrwhitt Website www.ctshirts.com/uk can be returned to us for a full refund or exchange within 6 months of the date of shipping.
About our multibuys
“Multibuy” at Charles Tyrwhitt refers to products to which a saving applies when a certain number of applicable items are purchased together. The saving is related to the sum of the unit prices of the products in the multibuy. Products that can be purchased within a multibuy are indicated on our website catalogue, as well as in print material. Our multibuy offers apply to selected lines only, and are subject to terms and conditions and to product availability. Products marked as CLEARANCE cannot be purchased within our multibuy offers, unless specific inclusions are applied.
Luxury shirts are not included in our multibuy offers unless explicitly stated in the relevant offer Terms and Conditions. From time to time, Luxury shirt multibuy offers may be presented.
Our multibuy offers are not valid when used in conjunction with any other promotions. The multibuy offers do not include gift wrapping, postage or customisation, and these elements will be charged in addition to the price of the goods or products for sale.
If any goods which form part of a multibuy offer are returned to us for a refund, you will be refunded the full price of that item less the total discount given in the offer. If any goods which form part of a multibuy offer are returned for exchange with an item not included in the same multi-buy offer, you will be charged the difference between the discounted price and the full price item.
About our Vouchers and Voucher codes
Charles Tyrwhitt Gift Vouchers are available for sale in the following places:
Charles Tyrwhitt Stores
Charles Tyrwhitt Contact Centre
Gift Certificates purchased from unauthorised third parties or from online auction sites (or similar) will not be valid.
A Charles Tyrwhitt Gift Voucher can be used to pay for products and services in any Charles Tyrwhitt store, on the Charles Tyrwhitt website or through the Charles Tyrwhitt contact centre. Gift vouchers can only be used in the country in which the relevant currency is the recognised trade currency.
Money-off vouchers and voucher codes are not exchangeable for cash and can only be used once per transaction. Money-off vouchers and voucher codes cannot be used to purchase gift vouchers or gift certificates. Money-off coupons and coupon codes cannot be used in conjunction with any other coupon or coupon code.
If you wish to return a product that has been purchased with a money-off voucher, we will refund the full price of the item, less the value of the voucher used.
Pricing and VAT on products delivered outside of the European Union
In the interests of fairness and consistency, Charles Tyrwhitt has a policy of charging all customers the same throughout the world, so that the price paid in pounds sterling is the same wherever customers live (except for the cost of delivery). None of the significant additional administrative costs for overseas orders are passed on to customers. Equally, an effective reduction in prices through reclaiming VAT is not available.