How to use your Groupon promotional coupon
Dear Groupon customer,
Congratulations on grabbing a Groupon promotional voucher! To help you redeem your promotional coupon we've produced this step by step guide, just follow the instructions below;
Step by step process for using your code
Step 1 - visit ctshirts.com/grus13
- Visit www.ctshirts.com/grus13 and start shopping
- Your promotional voucher is valid for all multi-buy offers on site including 4 shirts for $199 and 2 ties for $80
- Please note your code can only been redeemed when accessing the site through the link www.ctshirts.com/grus13
Step 2 - select your items and add to your basket
- Please note alterations, gift boxes and gift vouchers are not applicable in this promotion
- For the coupon to apply to your order you must have $50 or more worth of products in your basket for your offer to apply. For a $100 coupon – you must have $100 or more worth of products in your basket for your offer to apply
Step 3 - click checkout
- Checkout is on top right of page next to 'my basket'
Step 4 - add your promotional voucher
- Once you've filled your basket, add your promotional voucher where it states 'Apply an offer code'
- click "Apply"
- Please note your promotional voucher can only be used in one transaction and no credit will be given for partial redemptions
Step 5 - checkout and pay for postage
- Click "Secure Checkout"
- Follow the process for checkout to pay for postage and any balance still remaining after your Groupon voucher has been applied
Step 6 - done!
- Once your order is complete you will receive a confirmation email with an Order number from Charles Tyrwhitt
- Your purchase is now on its way to you!
If you have an issue with your Groupon voucher code e.g. doesn't work:
- Please first check that the code is being used as per instructions above (www.ctshirts.com/grus13)
If you want to cancel your Groupon voucher before using it at Charles Tyrwhitt
- Your voucher can only be cancelled through Groupon directly via Groupon Customer Service
- You can contact Groupon directly to check the issue via telephone: 1 (888) 375-5777(Monday-Friday, 9am-5pm CST) or email: firstname.lastname@example.org
- Click here for Groupon terms and conditions
If you'd like to cancel your total order after redeeming your Groupon voucher
- If you would like to cancel your order, account credit will be given for the full amount you paid at the time.
- If you'd like to exchange products after redeeming your Groupon voucher.
If you'd like to exchange products after redeeming your Groupon voucher
- - Promotional value validity: until midnight 29th Mar 2013 PST
- - Paid value validity midnight 29th Mar 2015
- - Online only through www.ctshirts.com/grus13
- - Not for use in Store
- - No Cash refunds – all refunds are account credit only
- - Online only, not for use in store
- - No partial redemptions are allowed (i.e. promotional voucher can only be used in one transaction and no credit will be given for partial redemptions)
- - US customers only
- - Limit of 1 Groupon code per person, and per order
- - Cannot use in conjunction with other offers or vouchers
- - Allow up to 10 working days for delivery
- - Not valid on gift vouchers, gift boxes, alterations or clearance products
- - Standard postage is chargeable at $9.95 regardless of order value. Priority and Express Shipping are available at $29.95 and $39.95 respectively.
- You are welcome to exchange any items purchased within 6 months of purchase
Groupon Customer service details
Telephone: 1 (888) 375-5777
(Monday-Friday, 9am-5pm CST)
Terms and conditions