How to use your Groupon promotional coupon

Dear Groupon customer,

Congratulations on grabbing a Groupon promotional voucher! To help you redeem your promotional coupon we've produced this step by step guide, just follow the instructions below;

Step by step process for using your code

Step 1 - visit ctshirts.com/grus13

    - Visit www.ctshirts.com/grus13 and start shopping

    - Your promotional voucher is valid for all multi-buy offers on site including 4 shirts for $199 and 2 ties for $80

    - Please note your code can only been redeemed when accessing the site through the link www.ctshirts.com/grus13

Step 2 - select your items and add to your basket

    - Please note alterations, gift boxes and gift vouchers are not applicable in this promotion

    - For the coupon to apply to your order you must have $50 or more worth of products in your basket for your offer to apply. For a $100 coupon – you must have $100 or more worth of products in your basket for your offer to apply

Step 3 - click checkout

    - Checkout is on top right of page next to 'my basket'

Step 4 - add your promotional voucher

    - Once you've filled your basket, add your promotional voucher where it states 'Apply an offer code'

    - click "Apply"

    - Please note your promotional voucher can only be used in one transaction and no credit will be given for partial redemptions

Charles Tyrwhitt basket page

Step 5 - checkout and pay for postage

    - Click "Secure Checkout"

    - Follow the process for checkout to pay for postage and any balance still remaining after your Groupon voucher has been applied

Step 6 - done!

    - Once your order is complete you will receive a confirmation email with an Order number from Charles Tyrwhitt

    - Your purchase is now on its way to you!

 

FAQ's

If you have an issue with your Groupon voucher code e.g. doesn't work:

    - Please first check that the code is being used as per instructions above (www.ctshirts.com/grus13)

    - If the code still doesn't work, contact Groupon Customer Service directly to check the issue via telephone: 1 (888) 375-5777(Monday-Friday, 9am-5pm CST) or email: support@groupon.com

If you want to cancel your Groupon voucher before using it at Charles Tyrwhitt

    - Your voucher can only be cancelled through Groupon directly via Groupon Customer Service

    - You can contact Groupon directly to check the issue via telephone: 1 (888) 375-5777(Monday-Friday, 9am-5pm CST) or email: support@groupon.com

    - Click here for Groupon terms and conditions

If you'd like to cancel your total order after redeeming your Groupon voucher

    - If you would like to cancel your order, account credit will be given for the full amount you paid at the time.

    - If you'd like to exchange products after redeeming your Groupon voucher.

If you'd like to exchange products after redeeming your Groupon voucher

    - You are welcome to exchange any items purchased within 6 months of purchase

     

    Groupon Customer service details
    Telephone: 1 (888) 375-5777
    Email: support@groupon.com
    (Monday-Friday, 9am-5pm CST)

     

    Terms and conditions

    • - Promotional value validity: until midnight 29th Mar 2013 PST
    • - Paid value validity midnight 29th Mar 2015
    • - Online only through www.ctshirts.com/grus13
    • - Not for use in Store
    • - No Cash refunds – all refunds are account credit only
    • - Online only, not for use in store
    • - No partial redemptions are allowed (i.e. promotional voucher can only be used in one transaction and no credit will be given for partial redemptions)
    • - US customers only
    • - Limit of 1 Groupon code per person, and per order
    • - Cannot use in conjunction with other offers or vouchers
    • - Allow up to 10 working days for delivery
    • - Not valid on gift vouchers, gift boxes, alterations or clearance products
    • - Standard postage is chargeable at $9.95 regardless of order value. Priority and Express Shipping are available at $29.95 and $39.95 respectively.
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